Governing: The State and Localities
John M. Bernard, a senior fellow of the Governing Institute
Government’s Vital Role in Helping People Thrive
Spending a little on early intervention can save a lot of money over the long term and help people function in society. Systems thinking provides a framework for preventing failure.
How Going ‘Lean’ Fattened the Washington State Lottery's Payoff
A team at the Washington state lottery found a way to better adapt to retailers’ needs. The result was a big boost in sales.
Fixing a Process that No Longer Makes Sense
An Oregon agency found ways to cut the time it takes to do background checks by more than half. With inefficient processes and duplicative services rife in government, that's just the beginning of the journey.
Leading the Way on ‘Lean’
Washington state has made one of government's strongest commitments to this approach to government efficiency, one that's likely to survive a change in administrations.
The Opening Door to Government Transformation
When the elections are over, a new crop of leaders will face the same old challenges. Let's hope they will approach those challenges with new thinking.
Our Efficiency-Killing Tangle of Laws
Governments produce tens of thousands of new laws every year, confusing citizens and driving business away. Instead of more laws, what we need is a focus on outcomes.
The Value of Data for Oregon’s Troubled Youth
A corrections agency’s effort to use data on what works to inform its professionals’ decisions promises better outcomes for those in its care.